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How to Support Someone With a Gambling Problem

Worried about a friend or family member's gambling? Here's how to help constructively — and where to point them for free, confidential support.

Updated 17 August 2026.

If someone close to you is struggling with gambling, it can feel hard to know what to do. Handled with care, your support can make a real difference; handled badly, it can push them away. This guide offers practical, compassionate steps and points to professional help. It matters more than any tip, and pairs with how to spot a gambling problem.

Approach with care, not judgement

Choose a calm moment and lead with concern rather than blame. Shame and anger tend to make people defensive and secretive, while empathy keeps the conversation open.

Focus on the impact you've noticed and your worry for them, not accusations.

Encourage practical steps

Gently suggest concrete tools: self-exclusion via GAMSTOP, deposit limits and time-outs, and gambling-blocking software. Offer to help set them up together.

Avoid taking over their finances impulsively; instead encourage them to seek proper advice on managing money and debt.

Point them to professional help

Direct them to free, confidential support: GamCare's National Gambling Helpline (0808 8020 133) and live chat, BeGambleAware, and NHS gambling clinics. GamCare and Gordon Moody also support affected family members.

You don't have to be their counsellor — connecting them with experts is often the best help you can give.

Look after yourself too

Supporting someone with a gambling problem is draining, and their harm can affect your own finances and wellbeing. Seek support for yourself as well — services exist specifically for affected others.

Set boundaries, especially around lending money, and remember you can't force someone to change, only support them when they're ready.

Frequently asked questions

How do I help someone with a gambling problem?

Approach calmly with concern rather than blame, gently encourage practical tools like GAMSTOP and deposit limits, and point them to free professional support such as GamCare. Connecting them with experts is often the best help.

Where can family members of problem gamblers get help?

GamCare and Gordon Moody support affected family members, and the National Gambling Helpline (0808 8020 133) offers free, confidential advice. Look after your own wellbeing too.

Should I take control of their money?

Avoid impulsive takeovers. Encourage them to seek proper money and debt advice, set boundaries around lending, and remember you can support but can't force someone to change.

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